Reference

How y03t Handles Your Personal Information

Your account data — including the details you use to register, verify, and transact through bKash, Nagad, or Rocket — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionbKash, Nagad, Rocket TransactionsYour Right to Request ChangesSecure Data StorageBangladesh-Focused Support

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What This Privacy Policy Covers

y03t Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on y03t, we collect the information needed to run your account: your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. We use this data to process deposits and withdrawals, verify your identity

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as required, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We store your account data for as long
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as your account is active and for a period after closure as required by applicable regulations. If you are accessing y03t from Bangladesh, your use of this platform is subject to local law and the eligible regions we operate in — we do not make legal
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certainty claims about access in any jurisdiction. Cookies and session data are used to keep you logged in and to understand how the platform is used at an aggregate level; no individual browsing profile is sold or shared for advertising purposes outside the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to update information on your account, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond to your request as quickly as we can.

Live Chat Open the chat window from your account dashboard. Our support team handles data and privacy requests alongside general account help.

Email Support Send your privacy request to our support address. Include your registered account details so we can locate your record and respond accurately.

Help Centre The Help Centre covers common privacy questions including how to download your data, update your details, or close your account.

DATA HANDLING DETAIL

How We Protect and Manage Your Data

Your account security and data integrity are built into how y03t operates day to day. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store raw passwords, and session tokens expire after inactivity to reduce unauthorised access risk.

Payment Data

When you deposit or withdraw via bKash, Nagad, or Rocket, only the transaction reference and amount are stored on our side. Full wallet credentials stay within those payment providers' own systems.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request deletion of non-essential data by contacting support directly.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask us to restrict how we use your data. Submit requests through live chat or email support.

Common Questions About Your Privacy

These are the questions we hear most often from people checking their data rights before or after opening an account on y03t.

We collect your name, contact details, and the payment method you register with — bKash, Nagad, or Rocket. We also collect device and session data to keep your account secure.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

Your data is kept while your account is active and for a period after closure as required by applicable rules. Contact support if you want to know the specific retention period that applies to your account.

Yes. Send a data access request through live chat or email support with your registered account details. We will locate your record and respond with the information we hold.

Log in to your account and go to account settings to update basic details. For changes that require verification — such as your registered phone number — contact support directly through live chat.

After account closure, we retain data for a defined period as required by applicable regulations, then delete or anonymise it. You can ask support for details on what is kept and for how long.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How y03t Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Data

Common Questions About Your Privacy

01 What personal data does y03t collect when I register?

02 Does y03t share my data with third parties?

03 How long does y03t keep my account data?

04 Can I request a copy of the data y03t holds about me?

05 How do I update or correct my personal information?

06 What happens to my data if I close my account?

Privacy Policy

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