Reference

Terms That Govern Your y03t Account

These terms set out what you agree to when you open and use a y03t account — covering deposits via bKash, Nagad or Rocket, how we handle your funds, and what we expect from you.

Account EligibilitybKash & Nagad PaymentsWithdrawal ConditionsAccount Suspension RightsGoverning Rules
y03t Terms That Govern Your y03t Account
HOW WE OPERATE

How y03t Applies These Terms

These terms are not just a legal formality — they describe how we actually run accounts, handle payments, and protect your data day to day. Here is what that looks like in practice.

Account Security

We use OTP verification on login and on withdrawal requests. If we detect an unusual login location, your account is flagged for a re-verification step before funds move.

Payment Verification

Every withdrawal is checked against your registered bKash, Nagad or Rocket wallet. This step protects your funds from being sent to the wrong number.

Data Handling

We store only the account data needed to operate your wallet, process payments, and meet our regional compliance obligations. We do not sell your data to third parties.

Term Changes

Material updates to these terms are communicated before they take effect. You can request a copy of the current terms at any time through the Help Centre or by contacting support.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a dispute about an account action taken under them, our support team handles terms-related queries through the channels below. We aim to respond to account and terms queries within one business day.

Live Chat Open the chat widget from any page on y03t to reach a support agent directly about account or terms questions.
Email Support Send a detailed query to our support address for written records of terms disputes or account review requests.
Account Help Centre The Help Centre covers common terms questions — account suspension, wallet verification steps, and withdrawal conditions — without waiting for an agent.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account actions, and your rights.

Account eligibility depends on your local law and the regions y03t currently serves. You must meet the age and residency requirements that apply in your area before registering.

Deposits from an unregistered bKash number may be held pending manual review. To avoid delays, always send from the wallet number saved in your account settings.

We can suspend an account immediately if we detect a serious breach — such as multiple registrations or payment fraud. For less urgent issues, we contact you first and give you a chance to respond.

Raise a dispute through live chat or email support. Give us your account details and the specific action you are disputing, and we will review it and respond in writing.

We update these terms when our operations or regional rules require it. We notify you via your registered contact method before any material change takes effect.

Contact support through the Help Centre or email channel. We will provide the data we hold on your account in line with the retention rules described in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.